How to run consignment on Shopify POS
Updated October 4, 2026
At the counter
- Scan the tag. The sale is an ordinary Shopify order, tracked the same way as an online order.
- Give discounts with a discount code or a manual discount on POS. The consignor's share is worked out from the price after the discount, before tax.
- Avoid custom sales for consigned goods. A custom sale isn't linked to a product, so nothing can tell whose item it was.
- Sell several consignors' items in one order as normal. Each line is split for its own consignor.
Returns and exchanges
Refunds on POS are included with every paid Shopify plan; exchanges need POS Pro. Either way, the refund reaches the consignor's balance:
- Refunded before you've paid the consignor: the sale simply drops out of what they're owed.
- Refunded after you've paid them: Consignment Hub takes it off their next payout, so you're never out of pocket.
POS Lite or POS Pro: what a consignment shop needs
Every paid Shopify plan includes Shopify POS with the basics. POS Pro is a paid add-on for each location.
| What you need | Where it's available |
|---|---|
| Scanning barcodes | Every paid plan |
| Discount codes | Every paid plan |
| Refunds | Every paid plan |
| Staff PINs | Every paid plan |
| Exchanges | POS Pro |
| Automatic discounts | POS Pro |
| Staff permissions and daily sales reports | POS Pro |
Many small consignment shops start without POS Pro. It matters most once you have staff who need limited permissions, or customers who want exchanges.
Closing the day and paying consignors
An in-store sale is fulfilled at the counter, so your return window starts the day it sells. Once the window has passed, the sale is payable.
Consignment Hub's Home lists who is ready to be paid. Pay each consignor from the till, by check or by transfer, record the payout with its method and date, and email them a PDF statement if you like.
Questions
Do in-store and online sales go into the same balance?
Yes. Both are Shopify orders, so a consignor's balance includes everything they've sold, wherever it sold.
Can staff see who owns an item?
The SKU on the tag starts with the consignor's code. In the Shopify admin, the product page also shows the item's consignor.
What happens to sales made offline?
Shopify POS can take cash payments offline and syncs the orders when it's back online. They're split and added to balances as soon as they reach Shopify.